Working documentation

Hub documentation

Every vertical site tells one kind of organization why. These pages are the how: what each part of the Hub does, when to use it, the exact steps, and what to know before you rely on it. Inside your Hub, Help covers the same ground in your vertical's own vocabulary.

One engine, many front doors. A church might call its everyone audience Churchwide; a nonprofit, All Supporters; an employer, All Employees. The mechanics on these pages are identical for all of them.

Read it in your vertical's terms:ChurchBlasts documentation β†’NonProfitBlasts documentation β†’DirectToEmployees documentation β†’LeagueBlasts documentation β†’RestaurantBlasts documentation β†’DirectToAttendees documentation β†’RetailBlasts documentation β†’FitnessBlasts documentation β†’DealerBlasts documentation β†’ResidentBlasts documentation β†’DirectToResidents documentation β†’DirectToParents documentation β†’DirectToMembers documentation β†’

01What the Hub isOne engine behind every Blasts vertical: consent-first connections, audiences people choose, sends, conversations and campaigns.02Get your people connectedInvite people to connect once, with their permission, then reach them directly on their phones and computers.03Organize who receives whatSend the right message to the right people instead of everyone every time.04Send a BlastGet a message to the right audience now, on a schedule, or every week.05Blasts and email, side by sidePeople who prefer email still hear everything, from your organization's own address.06Handle replies and one-to-one conversationsReplies land in a shared inbox; everything with one person stays in one thread.07Campaigns: three ways to send over timeContent Series on the calendar, Journeys relative to each person, Event Campaigns around one date.08Welcome newcomers automaticallyA sequence of messages timed from when each person joins an audience.09Communicate around one dateReminders and follow-ups timed before, on and after an event.10Every way people can connectEnrollment code, QR code, printed kit, connect links, invitations, CSV, and a webhook.11Give your team the right accessOwners, admins, leaders limited to their audiences, viewers who read along, and step-up for the actions that matter.12Data in, data outCSV import, an inbound webhook, signed outbound events, a Zapier app, calendar import, and named connectors per vertical.13Understand credits, refills and Hub ProPrepaid credits from BlastCredits that never expire, a separate email balance, and Hub Pro at $500 in purchases.14Security, ownership, and leavingThe organization owns everything. Leaving takes one confirmation and emails a complete export.15External content and FlowAutomated producers file content through signed ingest; a human reviews it and explicitly publishes.

Ready to work in your Hub?

Sign in at your vertical's front door or right here. If you are still deciding, the home page lists every vertical and its demo organization.