Working documentation, in your vertical's terms
DirectToEmployees documentation
The Hub is one platform. Its workflows and terminology adapt to the organization running it: on DirectToEmployees, the audience that reaches everyone is called All Employees and the people you reach are employees. The pages below are the how, written in that vocabulary; the shared topics further down are identical for every vertical.
Deciding whether the Hub fits a company? That case is made at directtoemployees.com, not here.
DirectToEmployees topics
01Get your workforce connectedConnect employees once, site by site and shift by shift, then reach them on the screen they already look at.02Organize by site, shift and departmentSend the dock closure to the night shift and the benefits deadline to everyone.03Give managers the right accessLet a department manager reach their own team while HR and leadership keep the company-wide sends.04Send a company-wide or site noticeGet a closure, a coverage request, an access change or a deadline onto employees' screens now, or on a schedule.05Handle employee repliesReplies land in one shared inbox, and the right person on your team can pick each one up.06Plan recurring updates in advanceWrite a quarter of safety reminders or weekly updates once and let them go out on schedule.07Onboard new hires automaticallyGive every new employee the same first-week sequence, timed from their own start date.08Communicate around an all-hands, a launch or a training dayBuild the save-the-date, the agenda, the join link and the recap around one date, once.09Data in, data outCSV import, an inbound webhook, signed outbound events and a Zapier app. There is no HRIS or payroll connector.10Understand your creditsPrepaid credits that never expire, no subscription, no per-seat fee, and Hub Pro at $500 in purchases.11Manage delivery problems and reconnectionSee why a notice did not reach an employee, and what, if anything, to do about it.12Set up DirectToEmployees for your companyGet your company profile, domain, sending address and employee portal ready in a few minutes.
Shared Hub topics
These work the same way on DirectToEmployees as on every other vertical, so they live once, in the platform documentation.
13What the Hub isOne engine behind every Blasts vertical: consent-first connections, audiences people choose, sends, conversations and campaigns.14Blasts and email, side by sidePeople who prefer email still hear everything, from your organization's own address.15Campaigns: three ways to send over timeContent Series on the calendar, Journeys relative to each person, Event Campaigns around one date.16Every way people can connectEnrollment code, QR code, printed kit, connect links, invitations, CSV, and a webhook.17Security, ownership, and leavingThe organization owns everything. Leaving takes one confirmation and emails a complete export.18External content and FlowAutomated producers file content through signed ingest; a human reviews it and explicitly publishes.
Ready to work in your Hub?
Sign in at directtoemployees.com or right here. Inside your Hub, Help shows these same articles next to the screen each one describes.