What this helps you do
You can invite staff and volunteers onto the team and give each one the right level of access, so they help without over-reaching. Each person signs in as themselves, so you always know who sent what. Dangerous actions, such as sending to everyone, changing roles, or leaving the Hub, ask for a fresh step-up confirmation with a passkey or an approval on the person's phone.
- Owner: everything, including billing, the Blasts account connection, and leaving the Hub.
- Admin: every audience, team management and integrations; no billing or account connection.
- Leader: sends to, and reads replies from, only the audiences you grant.
- Viewer: read-only reports and history.
When to use it
Use roles when more than one person sends, or when you want a leader to run their own group while you keep oversight of the whole organization.
How to do it
- Open Team.
- Invite a person by email and pick a role; they sign in with an email code or through the Blasts app.
- For a Leader, choose which audiences they can send to and which replies they can read.
- Review Access requests: people connected as members who asked for Hub access after signing in through Blasts. Nobody gets in unless you approve, and you pick the role first.
- In Settings, decide whether a leader's Blasts need an administrator's approval before they go out.
- Add a passkey on Home so step-up confirmations use Face ID, Touch ID or your device PIN.
Example
An employer invites the warehouse supervisor as a Leader limited to the Warehouse audience and the HR partner as an Admin. The supervisor runs shift updates alone; HR manages the team and integrations; only the owner can send to all employees, and that send asks for a passkey.
Good to know
- Sign-in options: a one-time email code, a passkey once you have registered one, or Sign in with Blasts, approved on your phone.
- Two addresses belonging to the same person can be linked on their person page so they stop receiving duplicates; logins are never joined.
- The audit trail on Home records who sent, approved, invited or changed what.