Working documentation, in your vertical's terms
FitnessBlasts documentation
The Hub is one platform. Its workflows and terminology adapt to the organization running it: on FitnessBlasts, the audience that reaches everyone is called All Members and the people you reach are members. The pages below are the how, written in that vocabulary; the shared topics further down are identical for every vertical.
Deciding whether the Hub fits a gym? That case is made at fitnessblasts.com, not here.
FitnessBlasts topics
01Get members connected at signupConnect each member once when they join, and every 5:15 a.m. decision after that is covered.02Organize by class, program and locationSend the 6 a.m. cancellation to the people who were going to be in that room, and nobody else.03Let coaches and trainers reach their own peopleA coach sends to their own class, a trainer to their own clients, and only you can reach every member.04Send a cancellation or a closureGet the 5:15 a.m. decision onto every member's phone before they are in the car.05Answer members about classes and bookings one to oneReplies land in one inbox, and the right instructor or the front desk can pick each one up.06Plan the week, or a whole program blockWrite the weekly schedule note or a program's check-ins once and let them go out on time.07Welcome each new member into their first classGive every new member the same first-week sequence, timed from the day they join.08Run the arc around a challenge or a member eventBuild the invitation, the sign-up reminder, the day-of details and the follow-up around one date, once.09Where the Hub fits beside your booking softwareYour booking software keeps the class list and your membership system keeps the billing. The Hub adds the channel to the members who chose to hear from you.10Set up FitnessBlasts for your gymGet your profile, timezone, sending address and member preferences page ready before the first push.
Shared Hub topics
These work the same way on FitnessBlasts as on every other vertical, so they live once, in the platform documentation.
11What the Hub isOne engine behind every Blasts vertical: consent-first connections, audiences people choose, sends, conversations and campaigns.12Blasts and email, side by sidePeople who prefer email still hear everything, from your organization's own address.13Campaigns: three ways to send over timeContent Series on the calendar, Journeys relative to each person, Event Campaigns around one date.14Every way people can connectEnrollment code, QR code, printed kit, connect links, invitations, CSV, and a webhook.15Understand credits, refills and Hub ProPrepaid credits from BlastCredits that never expire, a separate email balance, and Hub Pro at $500 in purchases.16Security, ownership, and leavingThe organization owns everything. Leaving takes one confirmation and emails a complete export.17External content and FlowAutomated producers file content through signed ingest; a human reviews it and explicitly publishes.18Manage delivery problems and reconnectionSee why a send did not reach someone, and what, if anything, to do about it.
Ready to work in your Hub?
Sign in at fitnessblasts.com or right here. Inside your Hub, Help shows these same articles next to the screen each one describes.