What this helps you do
Email is where employees start. Everyone on your opted-in list receives each notice by email from your company's own sending address once Settings shows it verified (until then, from a shared sending address), with nothing installed. When an employee connects on Blasts with the same email address, their notices move there on their own. People receiving by email get each notice as it goes out, or in a weekly digest if they chose one. A digest carries a workday change late, even when you send it as a notice, so encourage employees to keep each update on.
When to use it
This works without you doing anything: it is on from your first send. Visit Settings to check your sending address, pick the weekly digest day, or change the mailbox name.
How to do it
- Open Settings and find Email sending. The Hub sets up your sending address automatically.
- The weekly digest goes out Monday at 09:00 in your timezone by default; change the day in Settings.
- Employees choose each update or the weekly digest on their preferences page.
- Watch email credits on Home. Every new Hub starts with 50.
Example
Ice closes Eastgate Depot at 5 a.m. The site lead sends one notice to Eastgate Depot. Employees there who haven't connected on Blasts get it as an email from the company's address, with nothing installed; those who connected on Blasts with the same address get it there instead. One employee had chosen the weekly digest and only saw the closure on Monday, so the site lead asks the crew to keep each update on.
Good to know
- One email credit per email sent, including each digest email. Blasts credits and email credits are separate balances.
- Attached files reach people on Blasts only; employees receiving by email need a link.
- Reply STOP to any email or Blast to stop everything and leave every audience; START turns messages back on, but assigned audiences have to be added back.