What this helps you do
An Event Campaign is a set of messages built around one date. You set the date once and time each message relative to it; if the date moves, every unsent message moves with it. The starter Planned Site Shutdown is built around what employees actually need: where to report, or whether to report at all, and where to check their own assignment.
When to use it
Use it for a dated change to the workday: a planned site shutdown, a site move, an equipment changeover, a training day. For a change that happens without notice, send a regular notice instead.
How to do it
- Open Campaigns and choose New Event Campaign on the audience for the affected site or crew, and set the shutdown date.
- The starter has six messages: the advance notice two weeks out, reporting instructions a week out, a reminder two days out, the day-before instruction, a short day-of reminder and the next instruction the day after.
- Write the real reporting instructions, and name the system or person who is the authority on each employee's own assignment.
- Review the timeline and Activate. If plans move, use Change event date.
Example
Eastgate Depot closes for a floor resurfacing. The site lead sets the date on the Eastgate Depot audience. Two weeks out employees get the notice, a week out the instruction to report to North Yard, and the day before a reminder to report there, not to Eastgate. The day after, they get the next instruction for the site.
Good to know
- The Hub does not know who reported, attended or read anything, and it is not connected to your scheduling system: your schedule stays the authority.
- It is not an emergency-notification workflow. An unplanned closure is a regular notice to the affected site.
- Someone added to the audience later receives only the messages that haven't happened yet.
- Event Campaigns are part of Hub Pro, which unlocks at $500 in cumulative Blast Credit purchases for any organization.