What this helps you do
A Content Series is a set of different prewritten messages that go out on a schedule you choose: weekly, weekdays, daily, or on specific dates. You write each message ahead of time and the Hub delivers them in order. A family who connects midway gets the current message, never the backlog.
When to use it
Use it for the rhythm of a school year: a week-ahead note every Sunday evening, Friday notes home, a short run of reminders before a form or fee deadline, or the run of reminders before conference week.
How to do it
- Open Campaigns and choose New Content Series.
- Pick the audience it goes to, such as All Families or one grade.
- Set the schedule and time, for example every Sunday at 6 p.m.
- Paste or type the messages, one per line, or pin a message to an exact date, such as picture day.
- Review the calendar and Activate. Pause, resume or add more messages anytime; the Hub warns you when the series is running low.
Example
Before the term the office writes twelve different Sunday messages: the first week's schedule, picture day, the book fair, conference sign-ups, the spring concert, the last day. Each Sunday at 6 p.m. the next one goes out, and a family who enrolls in week four gets week four's message.
Good to know
- Each message in the series is different, and you write them all in advance. Sent messages are permanent history; edits only affect messages that have not gone out yet.
- A paused series skips the dates it missed rather than catching up, so a snow week does not double up.
- Every step is a normal Blast: one credit per person reached, with the email leg for families who chose email.
- Content Series is included from the start. Journeys and Event Campaigns are Hub Pro.