What this helps you do
A Content Series is a set of different prewritten messages that go out on a schedule you choose: weekly, weekdays, daily, or on specific dates. You write each message ahead of time and the Hub delivers them in order. Someone who connects midway gets the current message, never the backlog.
When to use it
Use it for the rhythm of a school year: a week-ahead note every week, a Friday note home, a short run of reminders before a form or fee deadline, or the run-up to conference week.
How to do it
- Open Campaigns and choose New Content Series.
- Pick the audience it goes to, such as All Parents & Guardians, one division or one grade.
- Set the schedule and time. A new school Hub already sends its weekly email digest on Friday afternoon, which is a sensible rhythm for a written note too.
- Paste or type the messages, one per line, or pin a message to an exact date, such as picture day.
- Review the calendar and Activate. Pause, resume or add more messages anytime; the Hub warns you when the series is running low.
Example
Before the term the office writes twelve different weekly messages: the first week's schedule, picture day, the book fair, conference sign-ups, the spring concert, the last day. Each week the next one goes out, and someone who enrols in week four gets week four's message rather than a backlog.
Good to know
- Each message in the series is different, and you write them all in advance. Sent messages are permanent history; edits only affect messages that have not gone out yet.
- A paused series skips the dates it missed rather than catching up, so a snow week does not double up.
- Every step is a normal Blast to one audience: one credit per connected person, one email credit per email subscriber.
- Content Series is included from the start. Journeys and Event Campaigns are Hub Pro.