What this helps you do
An Event Campaign is a set of messages built around one fixed date. You set the date once and add messages timed relative to it: days or hours before, on the day, at event time, and after. The Hub schedules them all, and if the date changes, every upcoming message moves with it.
When to use it
Use it for a single dated piece of work in one part of the community: paving, exterior painting, roofing, landscaping, utility work, a pool renovation, entrance work or a common-area improvement. It also carries a community day, a pool opening, a move-in weekend or the annual meeting when a date is fixed.
How to do it
- Open Campaigns and choose New Event Campaign.
- Name it, pick the audience, and set the event date and time.
- Add messages timed before the event (save the date, reminders), on the day (times, parking, details), and after (thank you, next steps).
- Review the timeline and Activate.
- If plans move, use Change event date: upcoming messages are rescheduled; messages already sent do not change.
Example
For a paving project on Phase 2 you set the start date and the Community Project starter lays out six messages to the Phase 2 audience: the announcement two weeks out with what is happening and where, what residents should know a week out (parking, access, what to move), a three-day reminder in the evening with where to find the current details, the evening before with when crews are expected, the morning it starts with the latest from the office, and an update the day after that stays true whether the work finished or continues. When the contractor slips a week, you change the date once and the pending messages move with it.
Good to know
- A resident who connects after the campaign starts receives only the upcoming messages, never the reminders that already passed.
- The Hub holds no project schedule, no crew and no completion state. A person writes what is actually happening at each step, and the day-after message is worded so that it is true whether the work is done or not.
- This is a reminder arc, not a statutory notice. Where a project or a meeting requires a formal notice, it still goes out exactly the way the lease, the bylaws or the law require; the campaign is what makes residents actually prepared.
- For a same-day change, such as the crew arriving early or the work moving indoors, send a regular Blast to the same audience; the campaign carries the planned arc.
- The annual meeting works the same way: set the date and adapt the six steps to the agenda, the reminder, where to park and what was decided.
- Event Campaigns are part of Hub Pro, which unlocks at $500 in cumulative credit purchases for any organization.