What this helps you do
A Content Series is a set of different prewritten messages that go out on a schedule you choose: weekly, weekdays, daily, or on specific dates. You write each message ahead of time and the Hub delivers them in order. A family who joins midway gets the current message, never the backlog.
When to use it
Use it for the rhythm of a season: a game-day reminder every Friday, the week's practice notes, board updates, or a countdown of registration reminders before the deadline.
How to do it
- Open Campaigns and choose New Content Series.
- Pick the audience it goes to, such as the families audience or one division.
- Set the schedule and time, for example every Friday at 5 p.m.
- Paste or type the messages, one per line, or pin a message to an exact date, such as photo day.
- Review the calendar and Activate. Pause, resume or add more messages anytime; the Hub warns you when the series is running low.
Example
Before the season the registrar writes ten different Friday messages: opening day details, photo day, the mid-season tournament, the makeup-game policy, the end-of-season party. Each Friday at 5 p.m. the next one goes out, and a family who registers in week four gets week four's message.
Good to know
- Each message in the series is different, and you write them all in advance. Sent messages are permanent history; edits only affect messages that have not gone out yet.
- A paused series skips the dates it missed rather than catching up, so a rained-out week does not double up.
- Every step is a normal Blast: one credit per person reached, with the email leg for families who chose email.
- Content Series is included from the start. Journeys and Event Campaigns are Hub Pro.