What this helps you do
When someone replies to a league message, it becomes a one-to-one conversation in Conversations: a parent asking about parking, a coach asking about a deadline, an official asking about a policy, a volunteer offering to help. Admins see every conversation; a Leader sees replies only from the audiences they are granted.
When to use it
Check Conversations after every call the league sends, and assign each thread to the person who should answer it.
How to do it
- Open Conversations and pick a thread.
- Assign it to the right person: the field coordinator, the registrar, the referee assignor.
- Answer from the Hub. Receiving is free; a reply someone sends on Blasts uses their own Blasts credits, never the league's.
Example
A volunteer replies to League volunteer need saying she can help at the scorer's table. The volunteer coordinator answers her directly and confirms the time. Nothing is counted or allocated automatically.
Good to know
- Registration, payment, eligibility and assignments stay in your league system; check them there.
- If someone replies STOP they stop receiving everything and leave every audience; START does not put them back.