What this helps you do
Your ticketing or registration platform keeps the order, the ticket and the seat; your scanner keeps admission. The Hub holds only the attendees who connected, the days, tracks and roles they follow, and what you sent. It issues no ticket and scans nothing, which is why it is the right place for the gate change at 17 minutes out and the wrong place for the sale. Whatever the system, the doors are the same four: a CSV export you upload on Connections, the inbound webhook that invites one person at a time, signed outbound events that tell your systems who connected or replied, and the Zapier app when both ends are apps rather than code.
When to use it
Use CSV once registration closes, from an opted-in attendee export. Use the inbound webhook when registration should invite a buyer the day they book. Use outbound events when your own systems should know who connected. The standing enrolment link in the ticket email carries most events on its own.
How to do it
- Export the opted-in attendees from your ticketing platform and upload the CSV on Connections.
- Point the registration confirmation step at the inbound webhook on Integrations, or use the Zapier app, so each new registrant is invited the day they buy.
- Add your HTTPS endpoint under events out if your own systems should hear about connections and replies.
- Send the gate change, the weather hold or the room move from Send. Nothing is watching the run of show for you.
Example
An organizer puts the standing enrolment link in the ticket email and uploads the opted-in list once registration closes. On the day, a room change 17 minutes out reaches only the people on that track, and the production office answers in Conversations. The ticketing platform never moved.
Good to know
- There is no ticketing, registration or event-platform connector. Cvent, Eventbrite and RegFox are named here only to say so.
- The Hub issues no ticket, holds no order and cannot admit anyone.
- A connection made at one event lasts into the next edition, which is why the enrolment link belongs in the ticket email rather than on a badge alone.