What this helps you do
You can invite the front office, an assistant principal, division and grade leads, the athletic director, activity coordinators, the volunteer coordinator and campus leads onto the team, and give each one the right level of access. Each person signs in as themselves, so you always know who sent what. Owner has everything, including billing and the Blasts account connection. Admin reaches every audience and manages the team and integrations. Coordinator, which is the leader role and where an athletic director, a club sponsor, a grade lead or a campus lead belongs, is granted specific audiences: on the Team screen you tick, per audience, whether that person may send to it and whether they may read its replies. Viewer is read-only.
When to use it
Use roles when you want the athletic director to handle a cancelled practice without touching the rest of the school, when the volunteer coordinator should run chaperone calls alone, when a grade lead should reach only their own grade, when a campus lead in a small district should reach only their own building, or when a business manager wants to read along without sending.
How to do it
- Open Team.
- Invite a person by email and pick a role; they sign in with an email code, a passkey or Sign in with Blasts.
- For a Coordinator, open Edit grants and tick Send and Read replies on the audiences they should have, for example Athletics News and the two teams the athletic director actually runs. Everything you leave unticked is listed as what they cannot reach.
- Review Access requests: a teacher or coach who connected as a parent and asked for Hub access appears here. Nobody gets in unless you approve, and you pick the role first.
- Leave leader approval off unless you need it. A new school Hub starts with it off so the person who learns the fact can send it; turn it on in Settings where several coordinators share the channel and the tone should stay the school's.
Example
The principal invites the office manager as an Admin, the athletic director as a Coordinator granted Athletics News plus Varsity Soccer and Cross Country, the drama and band sponsors as Coordinators granted Arts & Activities News and their own groups, and the business manager as a Viewer. When the away game is called off, the athletic director sends it to the team, immediately, without asking anyone. Only the principal and the office are granted All Parents & Guardians.
Good to know
- Leader approval and accepting connection requests are two different settings. Approval governs whether a Coordinator's Blast waits for an administrator; auto-accept governs whether someone who enters your enrolment code is connected at once. Changing one does not change the other.
- A Coordinator only sees replies from the audiences they are granted, so a parent's note to the athletic director never lands in the band sponsor's inbox.
- A Blast shows your school as the sender. There is no per-person sender identity, so the audit trail on Home is where you see who sent, approved, invited or changed what.
- Grants are per audience, not per person: to give a coordinator a new team, grant that team's audience.