What this helps you do
A Content Series is a set of different prewritten messages that go out on a schedule you choose: weekly, weekdays, monthly, or on specific dates. You write each message ahead of time and the Hub delivers them in order. A member who connects midway gets the current message, never the backlog.
When to use it
Use it for the rhythm of the membership year: a monthly member briefing, a weekly chapter roundup, a professional development digest, the run of reminders before a submission or nomination deadline, or a renewal sequence timed to the dates your dues cycle already uses.
How to do it
- Open Campaigns and choose New Content Series.
- Pick the audience it goes to, such as All Members, one chapter, or the renewals audience.
- Set the schedule and time, for example the first Tuesday of the month at 9 a.m.
- Paste or type the messages, one per line, or pin a message to an exact date, such as the day nominations open.
- Review the calendar and Activate. Pause, resume or add more messages anytime; the Hub warns you when the series is running low.
Example
In August the communications manager writes twelve different monthly briefings: the conference dates, the nomination window, the awards call, the dues change approved by the board, the new member benefit, the chapter elections. Each first Tuesday the next one goes out, and a member who joins in March gets March's briefing rather than the eight before it.
Good to know
- Each message in the series is different, and you write them all in advance. Sent messages are permanent history; edits only affect messages that have not gone out yet.
- A paused series skips the dates it missed rather than catching up, so a quiet month does not double up later.
- Every step is a normal Blast: one credit per person reached, with the email leg for members who chose email.
- Content Series is included from the start. Journeys and Event Campaigns are Hub Pro.