What this helps you do
A Content Series is a set of different prewritten messages that go out on a schedule you choose: weekly, monthly, or on specific dates. You write each message ahead of time and the Hub delivers them in order. Someone added to the audience midway gets the current message, never the backlog.
When to use it
Use it for a rhythm your organization already keeps: a monthly member briefing to All Members, a chapter roundup, the programs calendar for a season.
How to do it
- Open Campaigns and choose New Content Series.
- Pick the audience, such as All Members for the monthly briefing or Programs & Learning for the season's calendar.
- Set the schedule and time, for example the first Tuesday of each month at 9 a.m.
- Paste or type the messages, one per line, or pin a message to an exact date.
- Review the calendar and Activate. Pause, resume or add messages anytime.
Example
In August the communications lead writes twelve monthly briefings: the conference dates, the program season, the awards call, a change members voted on, a new member benefit. Each first Tuesday the next one goes out, and a member added in March gets March's briefing rather than the eight before it.
Good to know
- Each message is different and written in advance. Sent messages are permanent history; edits only affect messages not yet sent.
- A paused series skips the dates it missed rather than catching up.
- A Content Series does not ask for a passkey confirmation, even to All Members.
- Content Series is included from the start. Journeys and Event Campaigns are Hub Pro.