What this helps you do
Setup gets your restaurant ready to send: your profile and branding, your timezone and interface language, the restaurant-controlled Blasts account, your email sending address, and the preferences page where guests choose what they receive. A new restaurant sets all of this up through onboarding, and the Hub activates with its first credit purchase from BlastCredits.
When to use it
Do this once when you first start, and revisit it if your website, timezone or ownership changes, or when you add a location.
How to do it
- Sign in at /hub/signin/ with an email code, a passkey, or Sign in with Blasts, then open Settings.
- Enter your restaurant name and website so your logo and colors can be captured automatically.
- Set your timezone and country so a 2 p.m. same-day offer actually goes out at 2 p.m. in your dining room.
- Choose your interface language. Guests choose their own language on their preferences page.
- Confirm the restaurant-controlled Blasts account: a mailbox on your own domain (not a manager's personal Gmail or a role address), which is the root of ownership and recovery. Publish the DNS TXT record Settings shows you to verify the domain, and leave it published.
- Check Email sending: the Hub provisions a sending address for you, and you can pick the weekday your weekly digest goes out for guests who chose it. Every new Hub starts with 50 email credits.
- Copy the members portal link into your reservation confirmation and loyalty welcome; that is where each guest picks Blasts, email or both and their interests.
- Turn on auto-accept so guests are connected the moment they scan the table tent, and decide whether a manager's Blasts need an administrator's approval.
Example
When you start, you enter the restaurant name and website, and the Hub pulls the logo and brand color so every Blast looks like a note from your place. You set the timezone, verify the domain, turn on auto-accept, and put the portal link in the reservation confirmation so guests set their preferences before they even arrive.
Good to know
- The Blasts account belongs to the restaurant, not to one person, so it keeps working when a manager moves on.
- Add a passkey on Home so step-up confirmations for All Guests sends use Face ID, Touch ID or your device PIN.
- You can change the interface language anytime; only the Hub chrome changes, never what guests wrote or chose.